Bottomline 1420yd Col.623 Silver

The Barnyarns Club is free to join and allows you to collect Barnyarns Coins everytime you shop.  Barnyarns Coins can then be used to pay for goods purchased on this website.

To collect coins, you need to be a member of the Barnyarns Club.  To join the Club, you need to register on the website. 

Once registered you will automatically collect Coins and you will not need to enter your address details over and over again everytime you shop with us!

Collecting Coins is Easy

Every £1 you spend =  7 Coins

Every Review you write (on a product you have purchased) = 7 Coins

Spending Coins is Even Easier! ... as the coins from your previous order are automatically redeemed in your cart on your next order.  The savings can be seen in your cart as you shop and you receive the maximum possible discount. 

If you want to save your points for a special purchase, not a problem, just adjust the number of applied reward points in checkout, before you pay.

100 Coins = £0.50p

Sign Up Now - Look at the top of the website near our telephone number

Barnyarns operates a 'Multibuy Discount' on all thread ranges*.  The multibuy discount is automatically applied and can be seen in your basket when viewed or checking out.

The discount is available on any of our thread brands and is applied as soon as you have 3 reels of a brand, in any size, colour or thread weight, in any combination, in your basket.

Add 3 - 9 reels and you will receive a 7% discount

Add 10 or more reels and you will receive our maximum discount of 12%

The multibuy is in addition to the Barnyarns loyalty points you receive as a registered customer.

The discount is brand specific. To activate the discount you will need at least 3 reels of a particular thread Brand in your basket.

*The multibuy discount excludes gift sets, storage, thread collections and colour cards. (which are already discounted!)

We accept the following payment methods:

Card payments are made directly with the bank through Sagepay.  Barnyarns cannot see your card details or retain any card details.

Returns

If you would like to return an item to us within 30 days of receipt, you are most welcome to do so. Before you send anything back, we do need to provide you with a returns number, so please contact customer care in the first instance.

Our team can be reached by using the ‘Contact us’ form at the bottom of every page on the web site, by emailing us, support@barnyarns.co.uk or via telephone on 01765 690069

All returns require a Returns Number. We are unable to process a return for refund if we do not have a Returns Number. When you contact us, we will issue you with this number, which will allow us to track your return as it comes back into our offices and will ensure you receive our best possible response to your issue.

Just so you know, all items to be returned must be returned in a saleable condition with the packaging intact and not ripped.

Faulty items or incorrectly dispatched items will be replaced or refunded in full at our expense.

If the received goods are unwanted, then we ask you to return them to us via the best possible postage method at your expense.  The postage we paid to deliver the goods to you initially will not be refunded.

When returning items it is best to use a signed for service, so you can assure yourself the returned goods have been received back to our offices.

When returning items to us it is very important that you put a note inside the package advising us of your Returns Number, reason for return, name, address, order number and also a contact telephone number. We ask you to do this so we know who the return is from and we can contact you should this be necessary to ensure you receive the correct refund.

Any refund will automatically be issued to the original payment method used when placing your order (i.e. card, PayPal account) and are processed within 5 business days of your parcel being received.

Should you have any queries, please do call us, we are here to help.