Free shipping is offered within the UK on all orders over £45.00 that can be shipped through the Royal Mail.
If free shipping is not offered on your order, this will be because your package is either too big, heavy or contains items that cannot be shipped through the Royal Mail.
When using the free shipping service, we process and ship your order in the most cost-efficient way possible, so we can pass the savings on to you in the form of free shipping.
Sometimes (especially at peak times) we may take a little longer than you expect to ship out your order. Your order delivery date is not guaranteed, but we won't delay shipping if it means we'll miss the expected delivery date and you should expect your order within 5-8 business days.
If your package weighs over 1000g (1kg) or is over 24 inches (61cm) in length and you live in the Highlands and Islands or Northern Ireland then the package cannot be sent free of charge and the free shipping option will not be available as you checkout.
Please note that we work office hours, Saturdays, Sundays and bank holidays are not counted as working days.